Support Policy for FarmWorks (all modules)
As always, Mid-South Ag Data is dedicated to continuously providing you with the highest level of support possible. We will continue to offer free support by e-mail at firstname.lastname@example.org or by fax at 662-326-2772. You may expect a 24 hour response time for e-mail and faxed questions (a few hours in most cases).
All phone support will have an annual fee of $150.00. This plan will include extended support hours at night and on weekends. Alternatively, if you choose to purchase a month of phone support, the fee is $30.00. Phone support may be started at any time when you feel you need it.
For additional FarmWorks support.
You may also visit FarmWorks discussion groups. Support is free from Farmworks and MSAD for 30 days after initial purchase.
MSAD phone support: 662-326-4442